refund policy

Our commitment to quality is unwavering, yet we recognize that our products may not suit everyone at all times. If you wish to request a refund, please get in touch with us. Here are the conditions for eligibility:

Eligibility for Refund:

  • The purchase must be within the last 7 days.
  • If the installed template doesn’t match its description, you qualify for a refund.
  • In cases where an issue makes the template unusable and can’t be resolved, a refund is applicable.
  • Difficulty in installing or operating basic functions may warrant a refund consideration.
  • Contacting our support team or explaining template challenges is a prerequisite.
  • If a refund is granted, you agree to deactivate and uninstall the template.
  • Refunds are solely at our discretion.

Ineligibility for Refund:

  • No refunds for a change of mind or if you no longer want the template.
  • Expectation misalignment does not qualify for a refund.
  • Purchases made in error are not refundable.
  • Lack of expertise to use the template is not grounds for a refund.
  • Insufficient information to support a refund claim results in denial.
  • If you lose access due to not downloading and saving the template, a refund is not possible.

By purchasing from us, you accept and adhere to this refund policy, waiving any rights to challenge it or take legal action. Additionally, we’re not responsible for exchange rate differences between purchase and refund times.